MEDIATION SERVICES

AMA Settlement Services provides private mediation and court-appointed mediation in both Circuit and County matters. Sessions are conducted online for convenience, with the same professionalism and confidentiality expected in any courthouse setting. Same-day agreements are prepared when cases resolve, and post-session reports are submitted within 48 hours—with same-day reporting available upon request.

Who This Service is For

Judges and court administrators

We accept appointments consistent with program rules and scheduling protocols. Our mediations respect court calendars, use standard forms, and ensure all reports are delivered promptly—usually within 48 hours, or same-day when required.

Attorneys and legal teams

We provide a confidential, structured forum for informed negotiation. The mediator manages process, pacing, and momentum without advocacy, keeping discussions practical and focused on resolution.

Plaintiffs and defendants

Every session offers a respectful setting where both sides can be heard and explore options freely. The mediator facilitates communication, clarifies issues, and helps parties assess risks and tradeoffs.

First-time participants

We use plain language, predictable steps, and clear expectations. Before your session, you’ll know exactly how the process works and how to prepare so your time is productive.

Why Choose AMA

  • Private and court-appointed mediations in Circuit and County cases
  • Streamlined intake, quick confirmations, and clean reports that meet program rules
  • Fully neutral, confidential, and voluntary by design
  • Conducted via Zoom with secure breakout rooms and e-signing for agreements
  • Same-day settlement terms when parties resolve
  • 48-hour report delivery (same-day available)
  • Transparent hourly or flat-fee options—never contingency-based
  • Clear, professional communication throughout every stage

Areas of mediation

Insurance

Property damage valuations, liability and bodily injury disputes, medical invoices, coverage issues, subrogation, and claim handling disagreements.

Construction and real estate

Scope, workmanship, change orders, progress payments, repair performance, and boundary or easement conflicts.

Business and commercial

Partnership, contract, and vendor disputes, unpaid invoices, franchise or licensing issues, and business restructuring.

Family and divorce

Divorce and separation agreements, parenting plans, support, and property division, including military family cases involving deployments, PCS moves, and benefits.

Community and housing

HOA and condominium governance, assessments, landlord-tenant disputes, and neighbor disagreements involving noise, trees, pets, or property boundaries.

Employment and workplace

Wage and hour disputes, termination conflicts, discrimination matters suitable for private mediation, and internal workplace issues outside formal agency processes.

Consumer and service disputes

Auto repair and billing issues, home services, contractor disagreements, and retail conflicts appropriate for civil mediation.

Probate and estates

Heirship and distribution disagreements, executor or trustee performance, guardianship issues, and estate settlements.

How the process works

 

1. Scheduling and intake

Use our online calendar to propose dates and submit a brief case summary. Include participant names, scheduling limits, and whether you prefer a joint session, caucus, or blended format. Courts and counsel may attach orders of appointment or referrals.

2. Pre-mediation preparation

Parties may exchange brief statements and key documents by agreement or per program rule. Confidential mediation statements for the mediator are welcome and should focus on issues that drive settlement.

3. Opening session

The mediator explains confidentiality, procedure, and roles. Each side summarizes its position without interruption. The goal is understanding—not argument.

4. Discussions and caucus

Private sessions are used to evaluate options, test offers, and discuss potential structures. The mediator remains neutral and does not provide legal advice.

5. Drafting and closure

If parties settle, terms are drafted the same day and executed electronically. If not, a report of attendance and outcome is provided per rule, with optional follow-up if agreed.

When Cases Don’t Fully Settle

Even without full resolution, mediation often narrows disputes and clarifies next steps. Parties leave with a sharper understanding of risks, evidence gaps, and realistic negotiation ranges.

Guidance for Participants

judges and court administrators

  • Appointments accepted consistent with court rules
  • Notices and confirmations issued promptly
  • Reports delivered within 48 hours (same-day available)
  • Confidentiality and local procedures observed

attorneys

  • Confidential pre-session statements encouraged
  • Identify decision-makers with authority to settle
  • Bring realistic ranges and workable structures
  • Expect direct, respectful reality-testing

self-represented parties

  • Bring contracts, photos, invoices, or other key documents
  • Prepare a short summary of what happened and your desired outcome
  • You may request a private caucus
  • A support person may attend if permitted by rule

Technology, confidentiality, and ethics

  • Zoom sessions with secure waiting rooms and breakout controls
  • No recording of sessions
  • E-signature for agreements
  • Secure document storage and transmissions
  • Conflicts screened and disclosed per rule

FEES AND SCHEDULING

Request a Proposal

Private Mediations

Flat or hourly options based on case type and duration. Payment can be made securely by credit card or ACH through our online portal.

Court-Appointed Mediations

List AMA Settlement Services or Jason D. Hisey on your appointment order or referral. We coordinate scheduling, confirmations, and notices directly with the court and counsel.

About your mediator

Jason D. Hisey is a Certified Mediator and Qualified Arbitrator with more than 20 years of experience in resolving disputes across virtually every line of insurance and civil litigation. His background spans property, casualty, liability, construction, real estate, business, employment, family, and community matters, giving him a comprehensive understanding of how conflicts develop and how to guide them toward resolution.

As founder of AMA Settlement Services, a veteran-owned dispute resolution firm, Jason provides mediation, arbitration, appraisal, and umpire services throughout the United States. His practice includes both private and court-appointed mediations in Circuit and County matters, as well as service on arbitration panels and neutral appointments in property, construction, and commercial cases.

His mediation and arbitration work covers insurance and casualty claims, construction and real estate issues, commercial and partnership disputes, employment and workplace matters, community and housing conflicts, consumer and service disagreements, probate and estate issues, and family and domestic relations matters.

Known for his balanced, structured, and practical approach, Jason helps parties identify core issues, evaluate risk, and find resolution efficiently and respectfully. Each matter receives personal attention, confidentiality, and a commitment to fairness grounded in real-world experience.

Notice: We are not a law firm and do not provide legal advice. Mediation is voluntary and confidential, subject to program rules and applicable law.

Mediation by state

ARBITRATION SERVICES

Structured. Neutral. Efficient.

AMA Settlement Services provides private arbitration and neutral panel services for insurance, construction, and commercial disputes nationwide. Arbitration offers a binding, confidential alternative to litigation, designed to bring finality to disputes without the cost or delay of court.

Contact Us

What We Offer

  • Private arbitration for insurance, property, construction, and commercial matters
  • Panel or single-neutral appointments depending on case size and complexity
  • Procedural management including timelines, exhibits, and hearing coordination
  • Document and evidence review based on written submissions or hearings
  • Binding or non-binding awards as agreed by the parties

Who This Service Is For

Carriers, Adjusters, and Counsel

Neutral arbitration for disputed claims, coverage issues, subrogation, and loss valuation. Each proceeding follows agreed rules and maintains clear, defensible documentation for file closure.

Contractors, Engineers, and Property Owners

Efficient resolution of workmanship, performance, payment, or delay disputes. Hearings and submissions conducted virtually, with findings documented clearly for all parties.

Business and Commercial Clients

Structured arbitration for partnership, vendor, franchise, and service contract disputes. Sessions focus on the facts, contractual terms, and measurable outcomes.

Why Choose AMA

  • Veteran-owned and independent
  • Neutral service for both insured and insurer disputes
  • Clear scheduling, secure document handling, and transparent billing
  • Virtual hearings via Zoom or written submission
  • Final, enforceable decisions that bring closure

How the Process Works

  1. Initiation
    Parties agree to arbitration per contract, policy, or written stipulation and identify the neutral(s).
  2. Panel Formation
    Depending on the case, Jason may serve as a single neutral or as part of a three-member arbitration panel.
  3. Preliminary Conference
    Procedures, timelines, and submission schedules are set.
  4. Hearing or Paper Review
    The panel reviews testimony, exhibits, and arguments either virtually or through written briefs.
  5. Deliberation and Award
    After review, a reasoned decision or summary award is issued based on the scope agreed to by the parties.

Scope of Arbitration

  • Insurance and Casualty: Coverage disputes, valuation disagreements, subrogation, and loss allocation
  • Construction and Real Estate: Performance, payment, and defect claims
  • Business and Commercial: Contract, service, partnership, and vendor disputes

Arbitration by state