About Us

1. Introduction AMA Settlement Services, Inc. (“AMA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit amasettlement.com or engage our services. By using our website or providing information to AMA, you consent to the practices described in this Policy.
 
2. Information We Collect: We may collect personal and business information in the following ways: A. Information You Provide: - Name, address, email, and phone number - Case, claim, or dispute details submitted through forms or service requests - Business and professional contact information - Payment or billing information, if applicable B. Information Automatically Collected: - IP address, browser type, and operating system - Pages visited and time spent on our website - Cookies or tracking data for analytics and website functionality C. Information From Third Parties: - Referrals or engagement details from attorneys, insurers, or other representatives acting on your behalf.
 
3. How We Use Information: Information collected is used for: - Providing and managing appraisal, mediation, arbitration, or consultation services - Scheduling, communication, and case coordination - Processing payments or documentation - Fulfilling legal, contractual, and ethical obligations - Improving service quality, training, and website functionality - Sending relevant updates or educational material. (if consented to)
 
4. Information Sharing and Disclosure: AMA does not sell or rent personal data. Information may be shared only with: - Internal staff and authorized neutrals involved in case administration - Appraisers, mediators, arbitrators, or experts engaged in your matter - Legal or regulatory authorities, as required by law or court order - Trusted technology or service vendors under strict confidentiality agreements All disclosures are limited to operational necessity or legal compliance.
 
5. Data Security: We employ administrative, technical, and physical safeguards to protect your information. While we take reasonable measures, no system can guarantee absolute security.
 
6. Data Retention: AMA retains personal and case data only as long as needed for operational, contractual, or legal purposes. Records related to mediations, arbitrations, and appraisals may be preserved per applicable ADR and recordkeeping standards.
 
7. Your Rights and Choices: You may: - Request access to your personal information - Request correction of inaccurate data - Request deletion of information, subject to legal retention rules - Opt out of marketing communications Requests can be made using the contact information below.
 
8. Cookies and Tracking Technologies: Our website uses cookies for functionality and analytics. You may disable cookies in your browser settings, though some site features may not function properly.
 
9. Links to Other Websites: This website may link to third-party sites. AMA is not responsible for their content or privacy practices. We recommend reviewing their policies before sharing personal information.
 
10. Policy Updates: This Privacy Policy may be revised periodically. Updates will appear on this page with a new “Last Updated” date. Continued use of our site after changes indicates acceptance.
 
11. Contact Information: If you have questions about this Privacy Policy or your information, please contact: AMA Settlement Services, Inc. PO Box 1669 Riverview, FL 33568 Email: Admin@amasettlement.com Phone: (813) 459-4510