About

Florida Certified Veteran-Owned Business

Capability Statement
AMA Settlement Services is a premier provider of alternate dispute resolution (ADR) services specializing in insurance losses nationwide. With a strong commitment to facilitating fair, efficient, and effective resolutions, we leverage our deep industry expertise, advanced methodologies, and seasoned professionals to support insurers, claimants, and legal entities in resolving disputes promptly and amicably.

Mission Statement
Our mission is to provide effective, impartial, and innovative dispute resolution services that ensure fair outcomes and foster positive relationships between parties involved in insurance disputes.

Certifications

  • Certified Appraisers and Umpires
  • Certified Arbitrators and Mediators
  • Licensed Insurance Adjusters
  • Extensive list of industry specific certifications

Core Competencies

  • Appraisal: Expert evaluation of insurance losses with impartial assessment and accurate valuation. Proven methodologies for determining fair market value and quantifying damages.
  • Mediation and Arbitration: Skilled in providing mediation and arbitration services to resolve disputes related to insurance claims, including property and auto insurance.
  • Claims Dispute Resolution: Expertise in handling complex insurance claims, including large loss and high-value cases, ensuring fair and timely resolution.
  • Expert Neutral Services: Access to a network of highly qualified neutrals with extensive backgrounds in insurance and dispute resolution.
  • Customized ADR Solutions: Tailoring ADR processes to meet the specific needs of clients, including developing case management plans and dispute resolution strategies.

Differentiators

  • National Reach: Capable of delivering ADR services across all states, leveraging a network of professionals and resources to support nationwide operations.
  • Industry Expertise: Our team includes highly qualified and certified professionals with extensive experience in the insurance and ADR sectors.
  • Proven Track Record: Successful resolution of thousands of disputes, with a high rate of settlement and client satisfaction.
  • Client-Centric Approach: Focused on understanding and addressing the unique needs of each client, providing personalized service and attention.
  • Confidential and Impartial: Commitment to maintaining the highest standards of confidentiality and impartiality in all dispute resolution processes.
  • Quality Review Programs: Rigorous review and auditing processes designed to enhance the accuracy, efficiency, and compliance of insurance claims handling.
  • Training Programs: Customized training solutions for insurance professionals to improve claims management, dispute resolution skills, and compliance with industry standards.